Terms & conditions

Terms and Conditions for MyDecorGenie

Effective Date: 09th February 2025

These Terms and Conditions (“Terms”) govern the use of the website mydecorgenie.com (referred to as "the Website" or "Site") operated by MyDecorGenie (“we,” “our,” or “us”). By accessing or using our Website and services, you agree to comply with and be bound by these Terms. Please read them carefully. If you do not agree with these Terms, you should not use our Website.

1. Acceptance of Terms

By using the Website, you agree to comply with these Terms and our Privacy Policy, which governs your use of our services and products. These Terms apply to all visitors, users, and others who access or use the Website.

2. Changes to Terms

We reserve the right to modify or revise these Terms at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review these Terms periodically to stay informed of any updates. Your continued use of the Website after changes are made constitutes your acceptance of the new Terms.

3. Products and Services

We offer a range of home decor products and services, including but not limited to lighting, plants, mirrors, wall art, home makeovers, painting, carpentry, and decluttering services. The services and products provided are subject to availability and may change without prior notice.

4. Ordering and Payments

  • Placing Orders: When you place an order for products or services, you agree to provide accurate and complete information regarding your order, including your name, address, and payment details.
  • Pricing: All prices for products and services are listed in Indian Rupees (INR) unless otherwise specified. We reserve the right to change the prices at any time without prior notice.
  • Payment: Payments for products and services must be made via the available payment methods on our website. Payment processing may be subject to terms provided by third-party payment processors.
  • Order Confirmation: Upon placing an order, you will receive an email confirming your purchase. This does not constitute an acceptance of the order. We reserve the right to cancel or refuse an order in our sole discretion.

5. Shipping and Delivery

  • Shipping: We offer shipping services for products based on the availability of the product and your delivery location. Delivery times may vary depending on the location and the type of product or service ordered.
  • Delivery Fees: Shipping fees are calculated based on your location and the size of your order. These fees will be clearly displayed during the checkout process.
  • Service Delivery: Home services such as painting, carpentry, and makeovers will be scheduled after the order is confirmed and are subject to the availability of service providers in your area.

6. Cancellations and Refunds

  • Cancellations: You may cancel your order within 24 hours of purchase. After this period, cancellations will be subject to our discretion.
  • Refunds: We offer refunds for defective products or services that do not meet your expectations. If you are not satisfied with the product or service, please contact us at yaminibhardwaj123@gmail.com to request a refund or replacement.
  • Non-refundable Items: Certain items, such as personalized or custom-made products, may not be eligible for refund.

7. User Accounts

To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to maintain the security of your account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8. Intellectual Property

All content on this Website, including text, images, graphics, logos, trademarks, and software, is the property of MyDecorGenie and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written permission from us.

9. Prohibited Use

You agree not to use the Website for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations.
  • Transmitting harmful, illegal, or offensive content.
  • Interfering with or disrupting the functionality of the Website.

We reserve the right to suspend or terminate your access to the Website if you violate any of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, MyDecorGenie is not liable for any indirect, incidental, special, or consequential damages, including but not limited to, loss of profits, data, or business opportunities, arising from your use of the Website or products and services provided.

11. Indemnity

You agree to indemnify and hold harmless MyDecorGenie, its employees, agents, and affiliates from any claim, demand, or liability, including legal fees, arising out of your violation of these Terms or your use of the Website.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be resolved in the competent courts of Mumbai, Maharashtra.

13. Contact Information

For any questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:

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